Customer Service and Client Retention 101 for Freelancers
In this episode, our panel will be discussing everything you need to know about Customer Service and Client Retention.
In this episode, our panel will be discussing everything you need to know about Customer Service and Client Retention:
- Why is customer service relevant?
- Upselling
- Best practice & more
Panelists
- Erik Dietrich
- Reuven Lerner
Panel Picks
In each episode, the panel (and guest) share their picks: a book, app, service, resource or something else that they're enjoying & recommend you to check out:
In each episode, the panel (and guest) share their picks: a book, app, service, resource or something else that they're enjoying & recommend you to check out:
- Erik: a free CRM software | Cobra Kai, the show | A Post about Grafana and Prometheus that We Did Recently
- Reuven: WeCrashed podcast | Machiavelli for Women
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